Incidents reported on status page for Geogentia https://status.geogentia.com/ en https://status.geogentia.com/incident/535561 Thu, 27 Mar 2025 17:32:00 -0000 https://status.geogentia.com/incident/535561#c67c644f528444cc3ed2930a74babbaf4ccf313ef0fcdf3d9c44fd4003d4fc83 Between March 27 at 15:41:38 and March 27 at 16:33:15 (UTC), we experienced elevated error rates affecting event searches. The issue was identified with a third-party provider that introduced connectivity problems. The third-party has since resolved the issue, and we are now seeing error rates return to normal. We continue monitoring the situation closely and will provide additional updates if further problems arise. https://status.geogentia.com/incident/535561 Thu, 27 Mar 2025 17:32:00 -0000 https://status.geogentia.com/incident/535561#c67c644f528444cc3ed2930a74babbaf4ccf313ef0fcdf3d9c44fd4003d4fc83 Between March 27 at 15:41:38 and March 27 at 16:33:15 (UTC), we experienced elevated error rates affecting event searches. The issue was identified with a third-party provider that introduced connectivity problems. The third-party has since resolved the issue, and we are now seeing error rates return to normal. We continue monitoring the situation closely and will provide additional updates if further problems arise. https://status.geogentia.com/incident/535561 Thu, 27 Mar 2025 16:38:00 -0000 https://status.geogentia.com/incident/535561#57030ab19b0966bbda2a2b02fb88c68ae472d6dbc2a4c38618dc9a0a065af026 We are actively investigating elevated error rates affecting event searches, which may cause users to encounter the error: 'The server, acting as a gateway or proxy, did not receive a timely response from the upstream server specified by the URI.' We will provide further updates within 60 minutes or sooner if new information becomes available. https://status.geogentia.com/incident/535561 Thu, 27 Mar 2025 16:38:00 -0000 https://status.geogentia.com/incident/535561#57030ab19b0966bbda2a2b02fb88c68ae472d6dbc2a4c38618dc9a0a065af026 We are actively investigating elevated error rates affecting event searches, which may cause users to encounter the error: 'The server, acting as a gateway or proxy, did not receive a timely response from the upstream server specified by the URI.' We will provide further updates within 60 minutes or sooner if new information becomes available. https://status.geogentia.com/incident/512569 Thu, 13 Feb 2025 20:31:00 -0000 https://status.geogentia.com/incident/512569#dd1e0c0eddaf00317ffc2be9349691b06ad28f2a71f6f1186120efa1435cbe9a Between February 13 at 19:21 and February 13 at 20:31 (UTC), we experienced elevated error rates affecting event searches. The issue has since been resolved, and we are actively monitoring the results to ensure stability and prevent further issues. https://status.geogentia.com/incident/512569 Thu, 13 Feb 2025 20:31:00 -0000 https://status.geogentia.com/incident/512569#dd1e0c0eddaf00317ffc2be9349691b06ad28f2a71f6f1186120efa1435cbe9a Between February 13 at 19:21 and February 13 at 20:31 (UTC), we experienced elevated error rates affecting event searches. The issue has since been resolved, and we are actively monitoring the results to ensure stability and prevent further issues. https://status.geogentia.com/incident/512569 Thu, 13 Feb 2025 20:20:00 -0000 https://status.geogentia.com/incident/512569#6e9bce6875326ac92a9b3243764c2db138e33ea704dad7412a13dcdd5066ff47 We have identified the issue as an upstream contract problem with a third-party provider. We are actively working with the provider to resolve this quickly. We will provide further updates within 60 minutes or as soon as new information becomes available. https://status.geogentia.com/incident/512569 Thu, 13 Feb 2025 20:20:00 -0000 https://status.geogentia.com/incident/512569#6e9bce6875326ac92a9b3243764c2db138e33ea704dad7412a13dcdd5066ff47 We have identified the issue as an upstream contract problem with a third-party provider. We are actively working with the provider to resolve this quickly. We will provide further updates within 60 minutes or as soon as new information becomes available. https://status.geogentia.com/incident/512569 Thu, 13 Feb 2025 19:21:00 -0000 https://status.geogentia.com/incident/512569#855c05ae507984842cd52c73584cdf060c98b5cecc14245d708e91e649218c3c We are currently investigating elevated error rates impacting event searches. Users may experience "The service is currently unavailable" errors during this time. We will provide further updates within 60 minutes or as soon as new information becomes available. https://status.geogentia.com/incident/512569 Thu, 13 Feb 2025 19:21:00 -0000 https://status.geogentia.com/incident/512569#855c05ae507984842cd52c73584cdf060c98b5cecc14245d708e91e649218c3c We are currently investigating elevated error rates impacting event searches. Users may experience "The service is currently unavailable" errors during this time. We will provide further updates within 60 minutes or as soon as new information becomes available. https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 09:49:00 +0000 https://status.geogentia.com/incident/395133#e1c4aafa9e2b1310c33fdc715f5db284f9b870430e415444701b5adf36fa9174 Maintenance completed https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 09:49:00 -0000 https://status.geogentia.com/incident/395133#aca22c4327e5c8fba5e89d66a74a30851e0c9a37abaf5b31e54df42176d2afb1 We will perform scheduled maintenance to upgrade our authentication service, enhancing security and improving performance. This upgrade ensures our authentication processes' continued reliability and efficiency. During this maintenance period, the authentication service will be unavailable for the affected services. The maintenance will start at 07:00 AM UTC on July 13th and is scheduled to be completed by 10:00 AM UTC on July 13th. To see the maintenance period in your local timezone, please [click here](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Scheduled%20maintenance%20for%20July%2013,%202024%20from%2007:00%20to%2010:00%20UTC&iso=20240713T07&p1=1440&ah=3). https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 09:49:00 +0000 https://status.geogentia.com/incident/395133#e1c4aafa9e2b1310c33fdc715f5db284f9b870430e415444701b5adf36fa9174 Maintenance completed https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 09:49:00 -0000 https://status.geogentia.com/incident/395133#aca22c4327e5c8fba5e89d66a74a30851e0c9a37abaf5b31e54df42176d2afb1 We will perform scheduled maintenance to upgrade our authentication service, enhancing security and improving performance. This upgrade ensures our authentication processes' continued reliability and efficiency. During this maintenance period, the authentication service will be unavailable for the affected services. The maintenance will start at 07:00 AM UTC on July 13th and is scheduled to be completed by 10:00 AM UTC on July 13th. To see the maintenance period in your local timezone, please [click here](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Scheduled%20maintenance%20for%20July%2013,%202024%20from%2007:00%20to%2010:00%20UTC&iso=20240713T07&p1=1440&ah=3). https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 09:49:00 +0000 https://status.geogentia.com/incident/395133#e1c4aafa9e2b1310c33fdc715f5db284f9b870430e415444701b5adf36fa9174 Maintenance completed https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 09:49:00 -0000 https://status.geogentia.com/incident/395133#aca22c4327e5c8fba5e89d66a74a30851e0c9a37abaf5b31e54df42176d2afb1 We will perform scheduled maintenance to upgrade our authentication service, enhancing security and improving performance. This upgrade ensures our authentication processes' continued reliability and efficiency. During this maintenance period, the authentication service will be unavailable for the affected services. The maintenance will start at 07:00 AM UTC on July 13th and is scheduled to be completed by 10:00 AM UTC on July 13th. To see the maintenance period in your local timezone, please [click here](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Scheduled%20maintenance%20for%20July%2013,%202024%20from%2007:00%20to%2010:00%20UTC&iso=20240713T07&p1=1440&ah=3). https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 09:49:00 +0000 https://status.geogentia.com/incident/395133#e1c4aafa9e2b1310c33fdc715f5db284f9b870430e415444701b5adf36fa9174 Maintenance completed https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 09:49:00 -0000 https://status.geogentia.com/incident/395133#aca22c4327e5c8fba5e89d66a74a30851e0c9a37abaf5b31e54df42176d2afb1 We will perform scheduled maintenance to upgrade our authentication service, enhancing security and improving performance. This upgrade ensures our authentication processes' continued reliability and efficiency. During this maintenance period, the authentication service will be unavailable for the affected services. The maintenance will start at 07:00 AM UTC on July 13th and is scheduled to be completed by 10:00 AM UTC on July 13th. To see the maintenance period in your local timezone, please [click here](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Scheduled%20maintenance%20for%20July%2013,%202024%20from%2007:00%20to%2010:00%20UTC&iso=20240713T07&p1=1440&ah=3). https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 09:49:00 +0000 https://status.geogentia.com/incident/395133#e1c4aafa9e2b1310c33fdc715f5db284f9b870430e415444701b5adf36fa9174 Maintenance completed https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 09:49:00 -0000 https://status.geogentia.com/incident/395133#aca22c4327e5c8fba5e89d66a74a30851e0c9a37abaf5b31e54df42176d2afb1 We will perform scheduled maintenance to upgrade our authentication service, enhancing security and improving performance. This upgrade ensures our authentication processes' continued reliability and efficiency. During this maintenance period, the authentication service will be unavailable for the affected services. The maintenance will start at 07:00 AM UTC on July 13th and is scheduled to be completed by 10:00 AM UTC on July 13th. To see the maintenance period in your local timezone, please [click here](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Scheduled%20maintenance%20for%20July%2013,%202024%20from%2007:00%20to%2010:00%20UTC&iso=20240713T07&p1=1440&ah=3). https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 07:00:00 -0000 https://status.geogentia.com/incident/395133#aca22c4327e5c8fba5e89d66a74a30851e0c9a37abaf5b31e54df42176d2afb1 We will perform scheduled maintenance to upgrade our authentication service, enhancing security and improving performance. This upgrade ensures our authentication processes' continued reliability and efficiency. During this maintenance period, the authentication service will be unavailable for the affected services. The maintenance will start at 07:00 AM UTC on July 13th and is scheduled to be completed by 10:00 AM UTC on July 13th. To see the maintenance period in your local timezone, please [click here](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Scheduled%20maintenance%20for%20July%2013,%202024%20from%2007:00%20to%2010:00%20UTC&iso=20240713T07&p1=1440&ah=3). https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 07:00:00 -0000 https://status.geogentia.com/incident/395133#aca22c4327e5c8fba5e89d66a74a30851e0c9a37abaf5b31e54df42176d2afb1 We will perform scheduled maintenance to upgrade our authentication service, enhancing security and improving performance. This upgrade ensures our authentication processes' continued reliability and efficiency. During this maintenance period, the authentication service will be unavailable for the affected services. The maintenance will start at 07:00 AM UTC on July 13th and is scheduled to be completed by 10:00 AM UTC on July 13th. To see the maintenance period in your local timezone, please [click here](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Scheduled%20maintenance%20for%20July%2013,%202024%20from%2007:00%20to%2010:00%20UTC&iso=20240713T07&p1=1440&ah=3). https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 07:00:00 -0000 https://status.geogentia.com/incident/395133#aca22c4327e5c8fba5e89d66a74a30851e0c9a37abaf5b31e54df42176d2afb1 We will perform scheduled maintenance to upgrade our authentication service, enhancing security and improving performance. This upgrade ensures our authentication processes' continued reliability and efficiency. During this maintenance period, the authentication service will be unavailable for the affected services. The maintenance will start at 07:00 AM UTC on July 13th and is scheduled to be completed by 10:00 AM UTC on July 13th. To see the maintenance period in your local timezone, please [click here](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Scheduled%20maintenance%20for%20July%2013,%202024%20from%2007:00%20to%2010:00%20UTC&iso=20240713T07&p1=1440&ah=3). https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 07:00:00 -0000 https://status.geogentia.com/incident/395133#aca22c4327e5c8fba5e89d66a74a30851e0c9a37abaf5b31e54df42176d2afb1 We will perform scheduled maintenance to upgrade our authentication service, enhancing security and improving performance. This upgrade ensures our authentication processes' continued reliability and efficiency. During this maintenance period, the authentication service will be unavailable for the affected services. The maintenance will start at 07:00 AM UTC on July 13th and is scheduled to be completed by 10:00 AM UTC on July 13th. To see the maintenance period in your local timezone, please [click here](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Scheduled%20maintenance%20for%20July%2013,%202024%20from%2007:00%20to%2010:00%20UTC&iso=20240713T07&p1=1440&ah=3). https://status.geogentia.com/incident/395133 Sat, 13 Jul 2024 07:00:00 -0000 https://status.geogentia.com/incident/395133#aca22c4327e5c8fba5e89d66a74a30851e0c9a37abaf5b31e54df42176d2afb1 We will perform scheduled maintenance to upgrade our authentication service, enhancing security and improving performance. This upgrade ensures our authentication processes' continued reliability and efficiency. During this maintenance period, the authentication service will be unavailable for the affected services. The maintenance will start at 07:00 AM UTC on July 13th and is scheduled to be completed by 10:00 AM UTC on July 13th. To see the maintenance period in your local timezone, please [click here](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Scheduled%20maintenance%20for%20July%2013,%202024%20from%2007:00%20to%2010:00%20UTC&iso=20240713T07&p1=1440&ah=3).